Cookie Policy

Information about the use of cookies on FamZorg

Last updated: 2 February 2026

This translation is provided for information purposes. In case of any discrepancy, the Dutch version prevails.

What are cookies? Cookies are small text files that are stored on your device when you visit a website. They help the website recognise you and remember your preferences.

Contents

  1. Types of cookies
  2. Which cookies do we use?
  3. Necessary cookies
  4. Functional cookies
  5. Analytics cookies
  6. Third-party cookies
  7. Managing cookies
  8. Changes
  9. Contact

1. Types of cookies

Cookies can be classified according to their function and lifespan:

By function:

  • Necessary cookies: Essential for the website to work. Without these cookies, the site does not work properly.
  • Functional cookies: Remember your preferences for a better user experience.
  • Analytics cookies: Collect information about how visitors use the website.
  • Marketing cookies: Track your browsing behaviour in order to show relevant advertisements.

By lifespan:

  • Session cookies: Are deleted as soon as you close the browser.
  • Persistent cookies: Remain on your device until they expire or you delete them.

2. Which cookies do we use?

FamZorg uses the following categories of cookies:

  • Necessary — For basic functionality and security
  • Functional — For your preferences and settings
  • Analytics — For statistics via Google Analytics

We currently use no marketing cookies.

3. Necessary cookies

These cookies are essential for the Platform to function. They are placed automatically and do not require consent.

Cookie Purpose Lifespan
session_id Keeps track of your session while you are logged in Session
csrf_token Security token against cross-site request forgery Session
cookie_consent Remembers your cookie preferences 1 year

4. Functional cookies

These cookies remember your preferences for a better user experience. They are only placed with your consent.

Cookie Purpose Lifespan
language Remembers your language preference 1 year
theme Remembers your preference for a light/dark theme 1 year
last_zorgcirkel Remembers the Care Circle you last visited 30 days

5. Analytics cookies

We use Google Analytics to gain insight into how visitors use our website. This data helps us improve the Platform.

Cookie Purpose Lifespan
_ga Distinguishes unique visitors 2 years
_ga_* Stores the session state 2 years
_gid Distinguishes visitors 24 hours
_gat Limits the number of requests 1 minute

Privacy-friendly settings

We have configured Google Analytics in a way that protects your privacy:

  • IP anonymisation is enabled
  • Data is not shared with Google for advertising purposes
  • Data storage is limited to 26 months
  • We have concluded a data processing agreement with Google

6. Third-party cookies

In addition to our own cookies, third-party cookies may also be placed:

Service Purpose More info
Google Analytics Website statistics and analysis Google Privacy Policy
Mollie Payment processing (only when making a payment) Mollie Privacy Policy
Brevo Email tracking (in emails only) Brevo Privacy Policy

7. Managing cookies

7.1. Via our cookie settings

You can adjust your cookie preferences via the cookie banner that appears on your first visit, or via the "Cookie settings" link in the footer of our website.

7.2. Via your browser

You can also manage or block cookies via your browser settings:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

Please note: If you block all cookies, this may affect how the Platform works. Necessary cookies are required to log in and to use the basic functionality.

7.3. Google Analytics opt-out

You can specifically disable Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

8. Changes to this cookie policy

FamZorg may amend this cookie policy from time to time, for example when we start using new cookies. Changes will be announced via the Platform. We recommend that you consult this policy regularly.

9. Contact

Do you have any questions about this cookie policy or about how we use cookies?

FamZorg (Ellas BV)

Address: Sint-Bernardsesteenweg 270, Antwerpen, Belgium

Company number: BE0768.658.484

Email: [email protected]

Website: www.famzorg.be